Privacy Policy

This Privacy Policy describes how Copperever ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from copperever.com (the “Site”), or otherwise interact with our services (“Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The “Effective Date” at the top will reflect the most recent version. Continued use of our Services constitutes acceptance of the changes.

WHAT INFORMATION WE COLLECT

We collect personal information in the following ways:

Information You Provide Directly

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely via Shopify and payment processors)

  • Account login credentials

  • Order and return information

  • Customer support messages

Information Collected Automatically (Cookies & Tracking)

We use cookies and similar technologies to collect:

  • IP address and browser/device type

  • Pages viewed and interactions with our Site

  • Shopping activity (cart behavior, wishlists, etc.)

  • Referral URLs and ad tracking
    You can manage cookies via your browser settings. Blocking cookies may affect your Site experience.

Information from Third Parties

We may receive information from:

  • Shopify (our eCommerce platform)

  • Payment providers (for transaction details)

  • Marketing platforms (for ad personalization)

  • Analytics tools (e.g., Google Analytics, Meta)

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To process orders, fulfill deliveries, and provide customer service

  • To personalize your shopping experience

  • To send you order updates, returns info, and transaction messages

  • To prevent fraud, misuse, or illegal activity

  • To improve our Site, products, and services

  • For marketing and promotional communications (with opt-out option)

  • To comply with legal requirements

HOW WE SHARE INFORMATION

We may share your information with:

  • Service Providers (e.g., Shopify, payment processors, logistics partners)

  • Marketing Partners (for ad targeting via Facebook, Google, etc.)

  • Legal Authorities when required to comply with law

  • Business Transfers in the event of a merger, acquisition, or restructuring

We do not sell your personal information for monetary gain. However, we may share information for marketing purposes, which under some laws (like California's CCPA) may be classified as a "sale" or "sharing." You can opt out—see "Your Rights."

COOKIES & TRACKING TECHNOLOGIES

We use Shopify and third-party tools that place cookies and pixels on your browser to:

  • Improve website performance

  • Remember your preferences

  • Track how you use our Site for analytics and ads
    To learn more or manage cookie preferences, visit Shopify's Cookie Policy.

USER-GENERATED CONTENT

Any reviews, comments, or other content you submit publicly may be visible to others. Please avoid including sensitive information.

CHILDREN'S PRIVACY

Our Services are not intended for users under the age of 13. We do not knowingly collect data from children. If we learn that personal information has been submitted by a child, we will delete it immediately. Parents may contact us at support@copperever.com to request removal.

DATA RETENTION

We retain personal information as long as necessary to:

  • Maintain your account

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes and enforce our policies

YOUR RIGHTS

Depending on your state (e.g., California, Virginia, Colorado), you may have the following rights:

  • Access / Know: Request a copy of the personal data we hold

  • Correct: Update inaccurate or incomplete information

  • Delete: Request deletion of your data

  • Opt-Out of Sale/Sharing: Stop sharing your data for targeted advertising

  • Portability: Request your data in a usable format

  • Limit Sensitive Info Use: Restrict how we use certain sensitive information

To exercise any of these rights, contact us at support@copperever.com. We may request verification of your identity.

You may also opt out of third-party data use for advertising by visiting:
https://optout.aboutads.info/
Or enable Global Privacy Control in your browser settings.

DATA SECURITY

We use Shopify’s secure infrastructure along with encryption, SSL, and strict access controls to protect your data. However, no system is 100% secure. Please contact us immediately if you suspect any compromise.

INTERNATIONAL USERS

Our Services are operated in the United States. If you access them from outside the U.S., your information may be transferred to, stored, or processed in the U.S., where privacy protections may differ.

CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us at:

Copperever
📧 Email: support@copperever.com
📞 Phone: +1 (301) 919-2735
📍 Address: 1700 Kiva Road Silver Spring Maryland 20905, United States